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Plot 123, Kampala Road
Kampala, Uganda
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We're available around the clock — day or night, weekdays and weekends.
For medical emergencies, call our 24/7 emergency line immediately.
Our team is standing by to assist you with urgent inquiries.
Find quick answers to common questions about contacting us.
The fastest way to book an appointment is through our online booking system. You can also call us at +256 753 873 221 or +256 782 705 763 or send a WhatsApp message. Our reception desk is available during office hours to assist you.
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call us directly. Emails sent over the weekend will be addressed on the next business day.
Yes! Our emergency department operates 24/7. For life-threatening emergencies, call +256 753 873 221 or +256 782 705 763 immediately or visit our emergency department at Pearl Medical Center, Plot 123, Kampala Road. For non-life-threatening urgent care, you can also reach us via WhatsApp.
For security reasons, we recommend not sending sensitive medical documents via regular email. Instead, please bring physical copies to your appointment. For referrals or urgent documents, call us to arrange a secure transfer method.
We value your feedback! You can share your experience through this contact form (select "Feedback / Complaint" as subject), speak with our patient experience team by phone, or leave a review on our Google page. All feedback helps us improve our services.
Yes, we have complimentary parking available for patients and visitors. Our parking lot is located adjacent to the main entrance and includes designated spaces for patients with disabilities. Security personnel are on site during all operating hours.
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